All members of the staff were extremely helpful. Magnificent and stunning location in walking distance to most sites, all was nice. I had coffee at Slake, located within 5 minutes walk.

Had brand-new and well-appointed room, it included terrace and a kettle.

My room had not so nice view.

It has very pleasant and really good staff especially at the reception desk and beautiful facilities.

Views are not so nice.

The classic queen room was quiet with lovely beds. The setting was magnificent and stunning and the staff were top-class people especially at the reception desk. There was a brilliant restaurant, shopping streets and the Christmas market next door.

Marvellous and brilliant location short walk to Rhône and Saone banks, markets, stores, bars and restaurants and old Lyon's best loved attractions, I felt safe. The staff were pleasant and the design was lovely. Fairly clean hotel and modest classic double room, which was amazing for me.

Exceptional service, brand-new classic double room with view at the fountain and bathroom.

Everything was perfect, nevertheless a few employees were not very friendly. The privilege queen room was good modern and air-conditioned, with coffee/tea making equipment and climate control.

Everyone was exceptional and exceptionally nice. The privilege queen room was modest with coffee facilities, comfortable chais, and a kettle.

The room is brand-new and essentials you need, including air conditioning, a kettle, and a lovely balcony, is right there. I would stay here again...

Really good stay, as always. Very good service from the top-class, caring staff members. Magnificent location, right by Bellecour Square. Wonderful restaurant for choice with all the cafes and restaurants nearby.

Large stylish room, didn't hear traffic, friendly staff. Nespresso machine in room. Central location in nice area. Comfy bed, large bathroom with bath.

The location is great. Very central, a few minutes from either Bellecours/Cordeliers Metro stops, and less than a 10 minute walk to the old city. Hotel directly on 'Place du Jacobins', so giving taxi directions is easy too. Air conditioning was really good to have (was there in early sept).

Layout was a bit werid - No sink in the toilet, you had to go into the bathroom. Shower head mountet at chest height, I don't understand the logic there. :O) The Iron/Ironing board I borrowed from reception were in poor condition.

Fantastic position in the middle of the city. No car parking on site and were advised to use facility up the road but no relationship with the hotel. Cost of car parking 33 euro for 24 hrs.

Well decorated unit with tea or coffee as well as bath. Early check-in and very good customer service.

Well-appointed and tastefully decorated units and amazingly attentive staff especially at the reception desk. Lovely beds and really great facilities.